Thank you for attending the Retail Loyalty Congress 2016. Take a look at our after movie below. If you would like to send us feedback for the next event or request images please email

We hope to welcome you again next time!


Why Attend?

In today’s world, where old and new retail formats are rising and declining at a staggering pace, it’s crucial to stay close to your customers – but equally important to stay close to yourself. That’s why we believe that the only way to move your business forward is by ‘Getting Personal’.

Join inspiring executive-led retail tours and get more acquainted with the best of breed grocery retailers in Canada. Complete your visit by attending our masterclasses which will provide you with the opportunity to discuss key industry topics amongst peers and gain insights to enable you to get personal with your customers.

Discover the thoughts of world-class speakers, who will explore themes to utilize the genuine passion of your organisation, and how the latest technology and innovations can deliver your customers a little happiness over and over again.



BrandLoyalty’s Retail Loyalty Congress is an invitee only Congress.


Robert van der Wallen

Chairman, BrandLoyalty

Founder and CEO of the world’s leading loyalty marketing company, Robert believes in his unique philosophy, “culture eats strategy for breakfast”. For the past 21 years he has grown BrandLoyalty with his unique leadership style based on four values; authentic, reliable, challenging and passionate.

Culture eats strategy for breakfast!

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Oscar Farinetti

Founder of Eataly

Oscar Farinetti is the founder of Eataly, the largest Italian marketplace in the world. Having a successful retailing career Oscar channels his passion for food through his retail concept, and still describes himself as a "merchant".

I believe in loyalty! I have been married to the same woman for 38 years, I am very happy about that!

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Contact us

For more information and/or questions please contact:


BrandLoyalty is part of LoyaltyOne, an ADS company. Together, we are the global leader in data-driven loyalty solutions.