Thank you for attending the Retail Loyalty Congress 2016. Take a look at our after movie below. If you would like to send us feedback for the next event or request images please email

We hope to welcome you again next time!


Why Attend?

In today’s world, where old and new retail formats are rising and declining at a staggering pace, it’s crucial to stay close to your customers – but equally important to stay close to yourself. That’s why we believe that the only way to move your business forward is by ‘Getting Personal’.

Join inspiring executive-led retail tours and get more acquainted with the best of breed grocery retailers in Canada. Complete your visit by attending our masterclasses which will provide you with the opportunity to discuss key industry topics amongst peers and gain insights to enable you to get personal with your customers.

Discover the thoughts of world-class speakers, who will explore themes to utilize the genuine passion of your organisation, and how the latest technology and innovations can deliver your customers a little happiness over and over again.



BrandLoyalty’s Retail Loyalty Congress is an invitee only Congress.


Benjamin Zander

Conductor of The Boston Philharmonic Orchestra

Grammy nominated Benjamin Zander is the conductor of The Boston Philharmonic Orchestra. His music has received critical acclaim and is well sought after for his speaking prowess using his orchestra as a metaphor for leadership. He has given both the opening and closing keynote address at the World Economic Forum in Davos.

One of the characteristics of a leader is that he not doubt for one moment, the capacity of the people he is leading, to realise whatever he is dreaming.

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Alex Thomson

Journalist and Broadcaster

Award-winning correspondent and ITN’s Channel 4 News anchor Alex Thomson will join us at the Retail Loyalty Congress in 2016. Having experience of introducing our vast range of speakers at last year’s event, we had to invite him back for another year.

I get to ask CEOs the questions nobody dares to ask

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Contact us

For more information and/or questions please contact:


BrandLoyalty is part of LoyaltyOne, an ADS company. Together, we are the global leader in data-driven loyalty solutions.